Privacy Policy

1. Introduction

CryptoSphere s.r.o. ("VeltrinBanc", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number)
  • Financial information necessary for providing our services
  • Transaction data and digital asset information
  • Know Your Customer (KYC) and Anti-Money Laundering (AML) documentation

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Comply with legal and regulatory requirements
  • Detect, prevent, and address fraud and security issues
  • Communicate with you about services, updates, and promotional offers

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify inaccurate personal information
  • The right to request deletion of your personal information
  • The right to restrict or object to processing of your personal information

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@veltrinbanc.com

Last Updated: January 2025