These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you (the "User", "Client", "you", "your") and CryptoSphere s.r.o., a limited liability company organized under the laws of the Czech Republic, operating under the commercial name VeltrinBanc ("Company", "we", "us", "our"), governing your access to and use of all services, platforms, software, tools, features, and functionality offered by VeltrinBanc.
By accessing, browsing, or otherwise using our website located at www.veltrinbanc.com, any associated mobile applications, application programming interfaces (APIs), or any other platforms or services we provide (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.
If you do not agree to these Terms in their entirety, you are expressly prohibited from using the Services and you must discontinue use immediately. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.
We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of these Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms to stay informed of updates.
Our Services are available only to individuals and entities that can form legally binding contracts under applicable law. By registering for an account or using the Services, you represent and warrant that:
To access certain features of our Services, you must register for an account. During registration, you agree to:
As a regulated financial services provider, we are required to comply with Know Your Customer (KYC), Anti-Money Laundering (AML), and Counter-Terrorist Financing (CTF) laws and regulations. You acknowledge and agree that:
VeltrinBanc provides tailored solutions for financial institutions, investment funds, and corporate treasuries entering the digital asset space, including but not limited to:
Our Services provide borderless financial services with multi-currency support and international compliance expertise:
Expert guidance on digital asset strategy, security, and regulatory compliance:
Multi-signature cold storage solutions with institutional-grade security protocols:
Advanced analytics and reporting tools to optimize digital asset portfolios:
Confidential and secure transaction services for high-value transfers:
All Services are subject to availability, eligibility requirements, regulatory approval, and compliance with applicable laws and regulations. We reserve the right to modify, suspend, or discontinue any Service at any time without prior notice.
Digital assets, including cryptocurrencies, tokens, and other blockchain-based assets, are highly speculative and involve substantial risk of loss. You acknowledge and accept that investing in, trading, or holding digital assets carries significant financial risk, and you may lose some or all of your invested capital.
Without limiting the generality of the foregoing, digital assets are subject to the following risks:
Digital assets held in your account are not subject to deposit insurance protection, government guarantees, or similar protection schemes. Unlike traditional currency held in accounts, digital assets are not insured by any government agency or private insurance (except where explicitly stated in writing for specific custody arrangements).
By using our Services, you acknowledge that you have read and understood these risk disclosures, that you are aware of the risks associated with digital assets, and that you accept full responsibility for any losses you may incur. You should only invest funds that you can afford to lose entirely, and you should seek independent financial, legal, and tax advice before making any investment decisions.
VeltrinBanc charges fees for certain Services. Fee structures vary depending on the type of service, transaction volume, account type, and other factors. Applicable fees will be disclosed to you before you authorize a transaction or subscribe to a service.
Fees may include, but are not limited to:
We reserve the right to modify our fee structure at any time. We will provide you with at least 30 days' prior written notice of any fee increases. Your continued use of the Services after the effective date of the fee change constitutes your acceptance of the new fees.
You authorize us to deduct applicable fees from your account balance or to charge your designated payment method. You are responsible for ensuring that your account has sufficient funds to cover all fees. Unpaid fees may result in suspension or termination of your account and may be subject to collection efforts.
You agree not to use the Services for any unlawful purpose or in any way that violates these Terms. Specifically, you agree not to:
Our Services are not available to residents of, or persons located in, jurisdictions where the provision of such Services would be illegal or require licensing that we do not possess. This includes, but is not limited to, certain sanctioned countries and jurisdictions with restrictive cryptocurrency regulations.
You are solely responsible for ensuring that your use of the Services complies with all applicable laws and regulations in your jurisdiction. This includes, but is not limited to, tax laws, securities laws, anti-money laundering laws, and counter-terrorist financing laws.
When you place an order through our Services, you authorize us to execute the transaction on your behalf. All transactions are subject to our acceptance and may be rejected for various reasons, including insufficient funds, compliance concerns, technical issues, or market conditions.
Once a transaction is confirmed on the relevant blockchain network, it is generally irreversible. You are responsible for carefully reviewing all transaction details before authorizing a transaction. We are not responsible for losses resulting from incorrect addresses, amounts, or other transaction details that you provide.
Transactions may be delayed due to various factors, including blockchain network congestion, compliance reviews, technical issues, or other circumstances beyond our control. We do not guarantee any specific transaction processing time.
Once a transaction has been broadcast to a blockchain network, it generally cannot be cancelled or reversed. Fees paid for Services are generally non-refundable, except as expressly provided in these Terms or as required by applicable law.
The Services and all content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by VeltrinBanc, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal or internal business purposes, subject to these Terms. This license does not include any right to:
The VeltrinBanc name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of VeltrinBanc or its affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to our collection and use of your personal information as described in the Privacy Policy.
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable. You have certain rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your data, subject to applicable law and regulatory requirements.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, VELTRINBANC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that:
VeltrinBanc is not a registered investment adviser, broker-dealer, or exchange. Nothing contained in the Services should be construed as investment, financial, legal, regulatory, accounting, or tax advice. You should consult with your own professional advisers before making any investment decisions.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VELTRINBANC, ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT OF FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED EUROS (€100).
You agree to indemnify, defend, and hold harmless VeltrinBanc, its affiliates, and their respective directors, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any rights of another party, including other users; or (d) your violation of any applicable laws, rules, or regulations.
You may terminate your account at any time by contacting us and following our account closure procedures. Upon termination, you must withdraw any remaining balances from your account, subject to applicable fees and compliance requirements. We may require additional verification or documentation before processing withdrawals.
We reserve the right to suspend or terminate your account and your access to the Services at any time, for any reason or no reason, with or without notice, in our sole discretion. Reasons for termination may include, but are not limited to:
Upon termination of your account:
All provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Before initiating any formal proceedings, you agree to first contact us at legal@veltrinbanc.com to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services informally. We will attempt to resolve the dispute in good faith through negotiation within 60 days.
If informal dispute resolution is unsuccessful, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration in accordance with the Rules of Arbitration of the International Chamber of Commerce (ICC). The arbitration shall be conducted by one arbitrator appointed in accordance with ICC Rules. The place of arbitration shall be Prague, Czech Republic. The language of the arbitration shall be English.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
Notwithstanding the foregoing, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights or to prevent imminent harm.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions.
To the extent that arbitration does not apply, you agree that any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the courts of the Czech Republic, and you hereby consent to the personal jurisdiction and venue of such courts.
We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Services, constitute the entire agreement between you and VeltrinBanc regarding the Services and supersede all prior agreements and understandings, whether written or oral, relating to the subject matter hereof.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms.
No waiver by VeltrinBanc of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by VeltrinBanc to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.
You may not assign or transfer these Terms or your rights hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice or consent. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
These Terms are for the benefit of, and will be enforceable by, the parties only. These Terms are not intended to confer any right or benefit on any third party.
These Terms are prepared in English. In the event of any conflict between the English version and any translation, the English version shall prevail.
All notices, requests, demands, and other communications under these Terms must be in writing and will be deemed to have been duly given when delivered personally, sent by registered or certified mail (return receipt requested), or sent by recognized overnight courier service to the address specified in your account or, in our case, to: CryptoSphere s.r.o., Vodičkova 682/41, 110 00 Praha 1, Czech Republic, Attention: Legal Department.
If you have any questions, concerns, or complaints regarding these Terms or the Services, please contact us at:
CryptoSphere s.r.o.
Vodičkova 682/41
110 00 Praha 1
Czech Republic
Email: legal@veltrinbanc.com
Support: support@veltrinbanc.com
BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICES.
YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE RISK DISCLOSURES SET FORTH IN SECTION 4 AND THAT YOU ACCEPT ALL RISKS ASSOCIATED WITH DIGITAL ASSETS.
Last Updated: January 2025
Version: 1.0